Tutoring and Writing Centers: Tutoring Center

CORONAVIRUS COVID-19 UPDATE

The Tutoring and Writing Centers have moved to 100% online appointments.

All tutoring has been moved online, using Blackboard Collaborate. See below for instructions on how to schedule an appointment.

Hours of operation for the virtual Chat Room:

Monday - Thursday: 8:30 am - 7:00 pm, 8:00 pm - 8:30 pm
Friday: 8:30 am - 4:30 pm
Saturday: 8:30 am - 3:30 pm

Message from the Coordinator

While we work to provide the best possible virtual tutoring service to all of you, we understand that there have been some connection and other system-wide issues with Blackboard Collaborate Ultra because of increased usage on the site. If you find you are unable to connect with us, please view your Prince George's Community College email for any notifications from e-Learning about Collaborate Ultra disruptions. If outages do occur rest assured we will be back with you as soon as possible. Thank you for your understanding. We hope everyone is staying safe.

Online tutoring will be held in Blackboard Collaborate Ultra. It will utilize your computer’s microphone and camera. We recommend that you use the Google Chrome web browser. View this short video on using Blackboard Collaborate Ultra:

PLEASE BE PATIENT WITH US AS THIS IS A NEW SCHEDULING SYSTEM THAT WE ARE UTILIZING.

How To Request A Tutoring Center Tutor

• Please check the tutor’s current weekly availability
• Look for your course and an available appointment time
• Please consider an alternate time in case your first choice is not available
• When you are ready to make an appointment, click on this link and you will be directed to the Online Tutoring Resource Center TUTORCTR – CourseRoom
• You will be asked to “Type your name to join the session as a guest.”
• Type your name (first and last) and click “Join Session.”
• Locate and click the “Raise hand” icon at the bottom of the screen. A moderator will answer your raised hand in the order it was received and will communicate with you in a private chat.  This may take some time, so please be patient with us.
• Locate and click the “Open Collaborate panel” tab in the bottom right of the screen and select the “Chat” tab
• Respond to the moderator by providing:
  • Your 7 digit student ID number
  • Your Name (first and last)
  • Your course number (e.g.CHM 1010)
  • The tutor’s name
  • The time you would like to meet (may need to provide an alternate time)
• Upon verification and if that time is available, you will be scheduled and provided a link to your one-on-one session with the tutor.  The link is the address that you must put in your web browser to enter your tutoring appointment.  Please write this information down or copy and paste it into a new window for use at the time of your appointment.  You may then exit the scheduling session. 

How To Join Your Scheduled Tutoring Session

• Enter the link that you were provided in the Online Tutoring Resource Center TUTORCTR – CourseRoom in your web browser.
• You are allowed to enter your session 15 minutes early. Please use this time to make sure your computer’s microphone and camera are working properly. Unfortunately, we have limited technical support for these options. Please read Get Started with Collaborate Ultra for Participants for technical help.
• You will be asked to “Type your name to join the session as a guest.”
• Type your name and click “Join Session.”
• You will be asked to allow use of your microphone. Click allow.
• An audio test will be performed. Click “yes-it’s working” if the test is successful.
• You will be asked to allow use of your camera. Click allow.
• A video test will be performed. Click “yes-it’s working” if the test is successful.
• You will be given the option to click “start tutorial” or “later.” Click later if you are familiar with Collaborate Ultra. Otherwise, click Start Tutorial. 
• Please wait patiently for the tutor to join the session. 

What is Expected of Me, the Student?

• You are expected to arrive ON TIME for each of your online appointments
• You should have books, lecture notes, syllabi, and assignments with you
• You should read and attempt any assigned material prior to coming to your online appointment
•  You should move to a quiet room and try to keep background noises low before starting your online appointment

What Will the Tutoring Center Not Do?

• The Tutoring Center will not do your homework for you. It is your responsibility to come prepared.
• The Tutoring Center will not provide answers to take-home tests or assignments that count toward your final course grade.
• The Tutoring Center will not sign off that you have attended a tutoring appointment.

• Accounting (ACC)
• Biology (BIO)
• Chemistry (CHM)
• Developmental Learning Support (DLS)
• Information Technology (INT) 
• Math (MAT)    
• Nursing (NUR)  
• Physical Science (PSC)
• Physics (PHY)
• Spanish (SPN)  

Lisa Maranto -

Tutoring Center Coordinator/
Associate Professor
Telephone: (301) 546-0082
Email: marantlk@pgcc.edu
Office: Lanham Hall 114I

Abigail Bardi -

Coordinator/Writing Center
Telephone: (301) 546-0598
Email: BARDIAR@pgcc.edu
Office: Lanham Hall 114I

Diane Corbin - 

Administrative Specialist
Telephone: (301) 546-0589
Email: corbindj@pgcc.edu
Office: Lanham Hall 114H

DeJuan Jones -

Scheduling Technician
Telephone: (301) 546-0711
Email: jonesdc1@pgcc.edu
Office: Lanham Hall 114H

Judi Singleton - 

Scheduling Technician
Telephone: (301) 546-0748
Office: Lanham Hall 114H

The Tutoring and Writing Centers are part of the Library and Learning Resources